Free Resources

FWA Quick Reference Card

The Fraud, Waste and Abuse (FWA) Quick Reference Card identifies the top Medicare Advantage and Prescription Drug fraud schemes and provides contact information for reporting suspected FWA. Particularly designed to promote collaboration on cases with law enforcement, this card is useful for all investigators. Download the file and then print, trim and fold to have the information on hand during investigations.

Medicare Advantage and Part D: Program Integrity Basics Training for Senior Advocacy Groups (January 2014)

This 35-minute online course provides basic information to Senior Advocacy Groups so they can educate their stakeholders about Medicare Advantage and Part D fraud.

CMS Medicare Parts C and D Fraud, Waste and Abuse Training and General Compliance Training (February 2013)

This two-part course, designed for people who provide health or administrative services to Part C or Part D enrollees, may be downloaded from the CMS.gov Provider Compliance page.

Proper Disposal of Prescription Drugs Insert

This insert addresses how to dispose of prescription drugs properly and why this issue is so important. Plan sponsors are encouraged to professionally print the insert and include it in materials they mail to Medicare enrollees. Please follow these steps:

  1. Download the file.
    • (new) Proper Disposal of Prescription Drugs – English
  2. Add your customer service telephone number.
  3. Professionally print the inserts and trim to 9 x 3.75 inches so they fit, unfolded, into a business envelope.

Fraud Awareness Inserts

Fraud awareness inserts explain common fraud schemes and cover how to report suspected fraud. Plan sponsors may professionally print the inserts and include them in materials mailed to Medicare enrollees. Please follow these steps:

  1. Download the files.
    • (new) Risks Associated with Online Pharmacies - English
    • Detecting Home Health Fraud – English
    • Reporting Medical Transport Fraud – English
    • Reporting Health Insurance Marketplace Fraud – English
    • Questioning Free Medical Supplies – EnglishSpanish 
    • Reporting Services Not Provided – EnglishSpanish 
    • Identity Theft Prevention Tips – EnglishSpanish
    • Protecting Medicare for Future Generations – EnglishSpanish
  2. Add your customer service telephone number.
  3. Professionally print the files and trim them to 9 x 3.75 inches so they fit, unfolded, into a business envelope.

Prevent Medicare Open Enrollment Fraud

This pamphlet provides helpful information that Medicare beneficiaries can use to protect themselves against potential fraud during the Medicare Open Enrollment period. It also provides information about reporting suspected fraud. Plan sponsors and senior advocacy groups can download and print this pamphlet and distribute it to Medicare beneficiaries during Open Enrollment.

Protect Against Tax Refund Fraud

This fact sheet provides valuable information plan members can use to protect themselves against a scheme that’s occurring nationwide. It also provides guidance on action to take if this scheme happens. Download it, add your health plan’s telephone number, and then distribute to help raise awareness.

CMS Medicare & You Handbook 2014

This official handbook for beneficiaries provides answers to common questions about Medicare such as:

  • What are the different parts of Medicare?
  • What are Medicare Advantage Plans (Part C) and how do they work?
  • What are the options for Medicare Prescription Drug coverage?

CMS Medicare Fraud & Abuse Training: Prevention, Detection and Reporting (May 2012)

This course, available on CMS.gov, provides health care professionals information about Medicare Fee-For-Service (FFS) fraud and abuse. To take it, first scroll down and click Web Based Training (WBT) Courses. You will need to register to access the course.